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FAQ

  • Tell me about the app
    The JC Ring app is supported on iOS (10.0 or above) and Android (5.0 or above) and is free to download and use, with no subscription fees. Simply scan the QR code on the main page and select your operating system. The app is intuitive to use and allows you to set your personal profile, goals, avatar etc. and request support should the need arise. Ensure you set the app to auto-update to take advantage of new features as they are added.
  • What colours are available ?
    At present, Liri is available in Silver and Black, with plans to introduce Gold and Rose Gold in the future.
  • How does it work ?
    Smart rings, such as Liri, come with sensors similar to those of a smartwatch. However, because of their proximity to large blood vessels in the fingers, smart rings can provide more accurate readings than smartwatches, because they can use the capillaries (small blood vessels) in your finger to get their readings. Another advantage of smart rings is that they have a longer battery life than smartwatches. Liri ring has been tested to work for 12 days between charges. Liri ring connects to its native app allowing you to see your results in real-time. You can set goals such as steps walked/run, distance travelled, calories burned, and sleep duration. You can also set the intervals when the ring takes reading of your heart rate, Sp02 and heart rate variability.
  • Does Liri connect to Apple Health ?
    Yes. You can connect your Liri ring through the app to Apple Health to synchronise the ring data with the Apple app.
  • What sizes are available ?
    Liri ring is available in (US) sizes 6 - 13. Please see the sizing chart for measurements and drop us a line if you have any questions. It's important to get your size right to ensure accurate and constant measurement. If you're not sure of your ring size you can order your ring with a ring sizing kit for a small additional charge. The sizing kit will be sent to you for you to try the various sizes and then you simply confirm which one you want and we will send the ring out to you. For the best performance and accuracy, we recommend wearing your Liri Ring on the index finger of your non-dominant hand. If you’d prefer another, the middle and ring fingers will work as well. When wearing, the sensor should be positioned on the palm side. The ring should fit snugly against the skin and comfortably at the base of the finger. Your fingers naturally expand and contract, so we recommend wearing your sizing ring for at least 24 hours to confirm the best fit. It also shouldn’t rotate as you go about your day-to-day.
  • Is there a warranty, for peace of mind ?
    Yes, Liri has a 1 year warranty. In the unlikely event you experience a fault with your ring we will replace it at no additional charge.
  • What is a smart health ring ?
    Similar to smartwatches, smart rings utilise in-built sensors to provide activity and wellness tracking. For example, step and heart beat tracking, temperature and sleep tracking (through measuring heart beats and movements) and blood flow. The smart ring form factor contains enough space to contain the same components as smartwatches. Liri smart health ring has advanced features such as: Mathematical Glucose Monitoring â—† Effortless Tracking: Non-invasive glucose level monitoring for diabetes management and health awareness. Advanced Sleep Analytics â—† Insightful Data: Detailed sleep pattern analysis to improve rest quality and overall health. Comprehensive Fitness Tracking â—† Activity Insights: Accurate step count, heart rate monitoring, and vital sign tracking for fitness enthusiasts. Cross-Platform Connectivity â—† Universal Compatibility: Seamless integration with Android and iOS devices for easy data access and notification management. Independent 4G Functionality â—† Freedom of Connection: Stay connected without a smartphone, facilitating communication and data sharing on-the-go. Elegant Aesthetic Design â—† Versatile Style: A sleek design suitable for professional and casual settings, blending health tech with fashion. In addition, we also have the highest standards in Quality Assurance â—† Rigorous Testing: Ensuring each ring meets stringent quality standards for dependable and accurate performance.
  • How accurate is the step count ?
    Liri ring has been compares with a standard pedometer and the deviation under standard conditions is less than 5%.
  • How do I charge the ring ?
    Simply connect the Liri charger box to a compliant mobile phone charger or computer USB port. Place the Liri ring in the box, close it and leave it for around 2 hours for full charge.
  • Will the historical data be lost if the ring is lost ?
    No. The historical data from the ring is synchronised and stored in the cloud server. Loss of the ring will therefore not affect this. You can view historical data by logging in to the same account.
  • Can I wear Liri ring in the shower ?
    Yes. Liri ring is waterproof to 5ATM but please be careful in salt water to avoid corrosion of the ring material.
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